SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of daryne.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of daryne.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As a first-time snake owner, I was panicked when my pet refused to eat. This guide has been a lifeline! It's clear, concise and offers practical advice that worked wonders for me. 🐍❤️
This digital handbook is just what I needed. My snake had been skipping meals and it had me worried sick. The tips provided in the book were extremely helpful.
I've never felt so relieved after reading this guide! Now I know why my little slithering friend was refusing food and how to handle it 😊
As a snake owner, nothing is more concerning than when your pet refuses to eat. This guide has been an absolute savior for me during such times. It provides clear, concise, and practical advice on why snakes may refuse food and how to handle it effectively. The content is well-researched and backed by scientific facts which makes it even more reliable. Moreover, the easy-to-follow instructions have made caring for my picky eater much easier! I must say that this digital handbook is worth every penny spent - I only wish I'd found it sooner before all those sleepless nights worrying about my python's diet!
as a herpetologist, i found this guide very informative and accurate. it’s not often you come across such well-researched material on snakes' feeding habits.
i'm glad i stumbled upon this handbook - its easy-to-follow instructions have made caring for my picky eater much easier!
The information in this digital feeding & care handbook saved me from unnecessary vet visits! Plus, it's super easy to understand even for someone who isn't an expert at handling reptiles.
👏This is hands down the best resource out there if your snake isn’t eating as expected. Comprehensive yet simple enough for anyone to understand!
No more fretting over skipped meals thanks to this amazing guide! It helped me identify potential issues with ease and reassured me throughout the process.
this ebook is worth every penny spent - wish i'd found it sooner before all those sleepless nights worrying about my python's diet!
A must-have resource for any snake owner dealing with mealtime woes – can't recommend highly enough 👌
This guide has been a blessing for me. The comprehensive yet easy-to-understand advice helped me understand my pet's feeding habits better, easing my worries about its health.
As someone who was completely clueless about why my snake wasn't eating, this handbook provided invaluable insights. It’s practical and straightforward - exactly what I needed!
When you're new to owning snakes like me, their refusal to eat can cause quite some panic! But thanks to this brilliant digital handbook on snake feeding habits and care routines, those worries were put at ease swiftly. What stands out most about the book is its ability in delivering intricate details in layman terms without compromising on accuracy or depth of information. The practical suggestions and troubleshooting tips are extremely helpful in managing such situations confidently.
I highly recommend this digital feeding & care handbook to all snake owners out there! With it, I could figure out why my pet was refusing food and how to resolve the issue effectively.
The information in this guide is extremely useful. It not only explains potential reasons behind meal skipping but also offers solutions that are simple to implement – a lifesaver for any worried snake owner!
Never thought an online guide could be so helpful! This one gave me peace of mind by explaining in detail why snakes may refuse food sometimes and how to handle such situations confidently.